Our commitment to you

In a cynical old industry, we’re happy to do a great job.

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Far better, every step of the way

We know our industry doesn’t have the best reputation, we also know there’s a better way of doing things. Which is why don’t do salespeople, or haggling, or sharp intakes of breath.

Instead, we create the best products possible, allow you to get your quote simply and quickly online, then install with as little disruption as possible. We offer you loads of choice all the way through. It’s far better, in lots of little ways, and our customers have really noticed.

What our customers say

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Our commitments (we’re pretty proud of this bit)

Our values are what make us ‘us’. It’s the way we’ve always done things, and they’re
not going to change any time soon.

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We’re not here to haggle
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Your questions are our business
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We believe quality counts
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And everything is built to last
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We’re not here to haggle

That’s why our first quote is always our very best quote, and it hardly ever changes.

We price our products fairly and competitively. Adjustments in price only occur if there are significant differences in measurements taken by you and by our surveyors. We’ll make sure you can see exactly where and why this is happening.

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Your questions are our business

Our team is here to answer your questions, however technical or obscure.

On the off chance that one of our customer service people can’t answer your question, they’ll get in touch with the relevant surveyors, technical experts, and IT specialists, who definitely will. All of our people are experts in what we do.

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Amazing quality in every window, hinge and handle

Every single one of our windows and doors are made to measure at our site in Clevedon.

Our facility has state-of-the-art technology which allows us to engineer long-lasting, efficient and great looking windows and doors. They’re BSI Kitemarked and accredited for environmental and health and safety standards. Our specialist teams of surveyors and fitters are specialists at what they do, making sure your window-buying experience is seamless.

Lasting products, guaranteed

Our products come with a 10-year manufacturer’s guarantee, which applies to the frame.

The glass units have a 10 year guarantee, hardware has a 2-year guarantee and there’s a 1-year guarantee on installation. Just fill in and return your registration card within one month of installation. If you’re moving on, it’s easy to transfer the guarantee to the next homeowner by filling in the transfer form provided in your installation pack.

We’ve also included copies on our downloads page.

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No salespeople, no pressure, no worries

Price your windows and doors in minutes.

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